Privacy Policy
INTRODUCTION
Shedhub respects your rights to privacy and is committed to protecting them. This Privacy Statement explains how we collect, use, and manage your personal information. It applies to all our interactions with you and outlines our practices regarding your personal information.
PERSONAL INFORMATION
"Personal Information" is any information that can be used to personally identify you. If the information we collect can identify you or if you are reasonably identifiable from it, it is considered personal information.
TYPES OF PERSONAL INFORMATION COLLECTED
We may collect the following personal information:
- Name, address, and contact details (telephone numbers and email addresses)
- Date of birth
- Employment history, educational qualifications, and income details
- Government-related identifiers (e.g., tax file number and driver’s licence information)
- Financial information
- Details of the products and services provided to you
- Other personal information you voluntarily provide to us during interactions
We may also collect sensitive information, such as health information or membership of a trade union, but only with your consent.
COLLECTION METHODS
We usually collect personal information directly from you unless it is unreasonable or impracticable. We collect personal information through:
- Correspondence such as purchase orders, requests for quotes, telephone conversations, and emails - Enquiries about our products and services
- Interactions on our social media websites, pages, forums, or blogs
- Surveys or questions we ask
- Applications for commercial credit
- Use or registration on our websites
- Registration of products or subscription to services
- Event registrations or attendance
- Employment or contracting applications
- Newsletter subscriptions, forms, surveys, competitions, or promotions
We may also collect personal information from third parties such as suppliers, recruitment agencies, marketing agencies, labour hire providers, and publicly available resources.
CONSEQUENCES OF NOT PROVIDING PERSONAL INFORMATION
If you choose not to provide the requested personal information, we may not be able to provide some or all of our products or services to you, engage with you as intended, or respond to your enquiries effectively.
SECURITY & STORAGE
All personal information you provide is stored securely. We use various security techniques, including encryption and authentication, to protect your personal information. We restrict access to personal information to those who need it for the relevant purpose, use firewalls to prevent unauthorised access to IT systems, and regularly monitor IT systems to detect misuse.
While we strive to protect your information, we cannot guarantee the security of information transmitted online. You transmit information at your own risk.
USE OF PERSONAL INFORMATION
We collect, use, hold, and disclose your personal information for various purposes, including:
- Providing our products and services to you
- Confirming your identity
- Recording information about products or services purchased from us
- Providing access to protected areas of our website
- Assessing and improving the performance of our websites
- Conducting direct marketing, promotions, newsletters, and competitions
- Conducting market research and surveys
- Performing credit checks for invoicing and billing
- Contracting and assessing you for employment
- Managing health, safety, and wellbeing
- Meeting legal and regulatory obligations
- Updating records and keeping contact details up to date
- Processing and responding to complaints
- Complying with laws and regulations
DISCLOSURE OF PERSONAL INFORMATION
We may disclose personal information to:
- Employees, related companies, and affiliates
- Third-party contractors and providers of goods and services
- Joint venture partners and business partners
- Market research companies
- Insurance and finance companies
- Professional service firms
- Law enforcement or regulatory agencies
- Entities required by law or authorised by a court or tribunal
- Any other recipient notified to you at the time of collection
OVERSEAS DISCLOSURE
We may disclose personal information to overseas recipients, including employees, related companies, service providers, and contractors located in various countries, for some of the purposes listed above.
COOKIES AND WEB TRACKING
We use cookies and other web tracking systems to collect information about your use of our websites. Cookies help us track traffic patterns and improve our websites. You can disable cookies in your browser settings, but this may limit your access to some features of our websites.
DIRECT MARKETING
We may send you direct marketing communications about our products and services. You can opt out of receiving these communications at any time by using the unsubscribe link in the communication or contacting us directly.
DEALING ANONYMOUSLY OR USING A PSEUDONYM
You may interact with us anonymously or using a pseudonym for general enquiries. However, we may need your contact details to respond effectively to some enquiries or provide services.
DATA BREACHES
If we believe there has been a privacy breach, we will take steps to minimise any harm. If the breach is likely to result in serious harm, we will notify the relevant Privacy Commissioner and affected individuals.
ACCESS AND CORRECTION
You have the right to access and correct your personal information. To request access or correction, contact us using the details provided below. We may require proof of identity before providing access or making corrections.
COMPLAINTS
If you have a complaint about how we handle your personal information, contact our Privacy Officer. We will investigate and respond to your complaint within a reasonable time. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).
CHANGES TO THIS POLICY
We may amend this Privacy Policy from time to time. Amendments will be posted on our website and will be effective when posted. Check our website regularly for updates.