Terms & Conditions

WEBSITE USE

By accessing or using this website, you agree to be bound by these terms and conditions. If you do not agree, please do not use this website.

Any reference to Shedhub (also referred to as "we," "us," and "our") in these terms and conditions is a reference to Shedhub Pty Ltd and any of its subsidiary companies.

DISCLAIMER & LIMITATION OF LIABILITY

While we use all reasonable attempts to ensure the accuracy and completeness of the information on our website, to the extent permitted by law, including the Australian Consumer Law, Shedhub, its directors, officers, employees, and its subsidiaries and related bodies corporate make no representation or warranty as to the accuracy, completeness, currency, or reliability of that information. None of them accepts any responsibility arising in any way for errors in, or omissions from, the information contained on this website.

You should not intend to use or rely on the information on this site or any linked site without making your own independent assessment of the information which you intend to use or rely on.

You acknowledge that the inclusion of links from this site is not intended as an endorsement or recommendation. We have not consented to any conduct with a linked site that may be unlawful or infringe upon a third party's rights.

To the maximum extent permitted by law, including the Australian Consumer Law, we make no warranties or representations about this website or its content, including but not limited to warranties or representations that access will be uninterrupted or error-free, or free from viruses, or that this website will be secure.

We are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with the use of this website or a linked website. You must take your own precautions to ensure that whatever you select for your use from our website is free of viruses or anything else that may interfere with or damage the operation of your computer systems.

You agree to waive and release Shedhub, its directors, officers, employees, and its subsidiaries and related bodies corporate to the fullest extent permitted by law from any and all claims arising out of or related to the use of material or information made available through this site.

Shedhub, its directors, officers, employees, and its subsidiaries and related bodies corporate shall not, under any circumstances, be liable for any injury, loss, or damage arising out of or related to the use, or the inability to use, the materials or information on this site. This limitation of liability includes, but is not limited to incidental, special, or consequential damages, damages for loss of business or other profits.

WEBSITE & PROMOTIONAL CONTENT

You must not, without our prior written permission and the permission of any other owner of rights in the content on the website, copy, broadcast, reproduce, frame, republish, download, store, upload to a third party, transmit, post on social media, distribute, show or demonstrate in public, adapt, or change in any way the content of, or create a derivative work from, these web pages for any purpose.

TESTIMONIALS

Testimonials appearing on this site are received via third-party review sites. They reflect individual experiences of those who have used our products and services. They represent one person’s experience and are not a guarantee, promise, or claim by Shedhub. Testimonials are typical results but may not represent all users of our products and services.

The goods and services offered by Shedhub are limited to the custom design and supply of pre-engineered steel building kits. Many stores within our network are operated by trade contractors who may offer and provide services, including build contracts for the construction of the steel building kit, independently from Shedhub. Testimonials may reference such trade services and may incorrectly attribute the provision or outcome of those trade services to Shedhub. Testimonials displayed on this site are not intended, nor should they be construed, as claims that Shedhub offers any goods or services beyond the custom design and supply of pre-engineered steel building kits.

INDEMNIFICATION

You agree to release and indemnify Shedhub, its directors, officers, employees, and its subsidiaries and related bodies corporate against all actions, claims, and demands (including the costs of defending or settling any action, claim, or demand) which may be instituted against Shedhub, its directors, officers, employees, subsidiaries, and related bodies corporate arising from a breach by you of these terms and conditions.

LINKING TO THIS WEBSITE

Linking to the website will only be permitted with the prior written consent of Shedhub. To request permission to link to this site, please email the site's webmaster.

LINKS TO OTHER WEBSITES

Where we have provided links to sites maintained by third parties, responsibility for those sites remains that of the third party. The presence of a link on our site is not to be taken as a recommendation or endorsement of the third party or the third party's site.

PRODUCT PRICING, INFORMATION AND AVAILABILITY

Shedhub reserves the right to alter product specifications or prices, correct any errors, or withdraw products from sale at any time without notice.

Publishing information about a product on the website does not mean that the product is necessarily available for sale or in stock.

Any products pictured are for illustrative purposes only, and published images should not be taken as any suggestion or warranty that the product in the image will suit a particular purpose or location. Our products are developed specifically for each customer’s requirements and specific location. A product tailored for a particular specification or location may not be suitable for another specification or location, even if it is similar.

Specific terms and conditions of sale apply to all our products, services, and guarantees, as stipulated in quote documentation and purchase agreements. If you are purchasing a product or service from us, these terms and conditions should be read together with those terms and conditions of sale, as they are binding on you.

AMENDMENTS & REVISIONS

Shedhub reserves the right to vary, amend, update, or change all or any part of the content of the website including these terms and conditions at any time. Revised terms will be posted on the website and will be effective immediately unless otherwise stated. By continuing to use the website after any amendment becomes effective you agree to be bound by the terms and conditions as amended. You should periodically visit this page to determine the current terms and conditions to which you are bound.

TRADEMARKS

Shedhub is a trademark of Shedhub IP Pty Ltd. Except where otherwise stated, all registered trademarks used on the site are used with the permission of the registered owners. You must not use any trademarks without the prior, specific, written permission, of their owner whether it is Shedhub or a third party.

COPYRIGHT & INTELLECTUAL PROPERTY

Shedhub is the copyright owner of the content on this website or is licensed by the copyright owner to use the content. All intellectual property in the website and the information contained within it, including any images, drawings, and designs, is owned by Shedhub. All of Shedhub's rights in relation to the website and its content are reserved.

Using our services does not give you ownership of any intellectual property rights in the website. These Terms of Use do not grant you the right to use any trademarks of Shedhub. You are not permitted to copy, reproduce, sell, or transmit by any means, or otherwise exploit this website or anything (including any image, written information, drawing, design, or quote) contained on it, or supplied from your use of the website, for any commercial purpose unless Shedhub expressly authorises you to do so in writing.

You are responsible for any content you introduce into the website. Be careful about the content that you choose to introduce, because you may not be able to delete content after you have introduced it. You are responsible for ensuring that the content you introduce does not breach the intellectual property rights of any third party.

You grant Shedhub a licence on an irrevocable, non-exclusive, royalty-free, worldwide basis to use, store, process, publish, and disclose all content you introduce into the website for any purpose, including provision of the website and issuing you with a quote for services or goods.

You agree that any intellectual property rights in any comments that you may provide to us in connection with the website, or requests or suggestions for new website features, become Shedhub’s sole and exclusive property immediately upon you providing the suggestion, and you hereby assign all intellectual property rights in all such suggestions to us effective as soon as you provide them.

Except as permitted by the Copyright Act 1968 (Cth), no part of this website may be reproduced, adapted, performed in public, or transmitted in any form by any process without Shedhub's prior written consent.

COLOUR DISCLAIMER

Please note that the colors of the products displayed on the Shedhub website may vary from the actual product colours due to differences in computer monitors and display settings. Additionally, colors may appear differently in person under various lighting conditions, including different weather conditions.

While we strive for accuracy, our paint line is subject to slight discrepancies due to variations in the manufacturing process. We recommend viewing physical samples, if possible, to ensure you are satisfied with your color choice.

CHANGE REQUEST DISCLAIMER

The client understands that any changes requested after the issuance of the original quotation may result in a modification to the quoted price. Additionally, any requested changes made after the engineering phase may necessitate re-engineering the plans, which will incur an additional fee. We advise clients to carefully review all details before finalising their order to avoid such changes and associated costs.

CLIENT RESPONSIBILITY FOR ACCURATE INFORMATION

It is the client's responsibility to provide accurate and complete information regarding the build location of the shed, including but not limited to site exposure, proximity to any habitable premises, and classification as a bushfire-prone area. Failure to provide such accurate information may result in the shed not being engineered with all necessary factors considered.

Clients who fail to disclose this information accurately or in a timely manner do so at their own risk. Shedhub shall not be held liable for any consequences arising from the lack of accurate information provided by the client. This includes, but is not limited to, price adjustments, structural modifications, shed instability, unsuitability for its intended purpose, or any injuries, damages, or fatalities that may result.

By placing an order, clients acknowledge and accept these risks and waive the right to hold Shedhub accountable for any issues or losses related to inaccurate or incomplete information provided during the ordering process.

REFUND POLICY

Shedhub does not provide refunds if the customer changes their mind after purchase.

In accordance with Australian Consumer Law, Shedhub offers repairs, replacements, or refunds in the following circumstances:

Minor Issues:
For minor defects such as dents or scratches, Shedhub will repair or replace the product at no additional cost to the customer.
Major Issues:
For significant defects, Shedhub will either replace the product or offer a full refund at no additional cost to the customer. Examples of major issues include:

- A problem with the product that would have prevented the customer from purchasing it had they been aware of it.
- The product significantly deviates from the approved sample or description.
- The product is substantially unfit for its intended purpose and cannot be remedied within a reasonable timeframe.
- The product does not meet the customer's specified requirements and cannot be corrected within a reasonable timeframe.
- The product is unsafe.

If you need to request repairs, replacements, or a refund, please contact us directly. Be aware that if no fault is found with the product, you may be responsible for transport or inspection costs. An estimate of these costs will be provided before the product is collected.

CALL OUT POLICY

At Shedhub, we strive to ensure all items are delivered on time and together. However, occasionally, pieces may be missing from your order.

- Reporting Missing Items: If you find that pieces are missing, it is the customer's responsibility to provide adequate evidence of this. This can include photos, videos, or other relevant documentation.

- Call Out Procedure: If further confirmation is needed, a call-out may be required. Please note that if, upon inspection, it is found that no pieces are missing, a call-out fee may be applied.

We appreciate your cooperation and understanding in these matters to ensure a smooth and efficient resolution process.

PRIVACY

We may collect personal information about you to respond to your enquiry, provide you with products or services, and for purposes otherwise set out in our Privacy Policy (available at Privacy Policy).

We may disclose that information to third parties that help us deliver our services (including our suppliers) or as required by law. If you do not provide this information, we may not be able to respond to your query effectively.

Our Privacy Policy explains: (i) how we store and use, and how you may access and correct your personal information; (ii) how you can lodge a complaint regarding the handling of your personal information; and (iii) how we will handle any complaint. If you would like any further information about our privacy policies or practices, please contact us.

By providing your personal information to us, you consent to the collection, use, storage, and disclosure of that information as described in the Privacy Policy and these terms and conditions.

WAIVER

Shedhub's failure to exercise or enforce any one or more of its rights under these terms and conditions will not constitute a waiver of such rights unless such waiver is granted by Shedhub in writing.

SEVERABILITY

If any provision of these terms and conditions is unlawful, void, or for any reason unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining terms and conditions.

GOVERNING LAW

These terms and conditions will be governed and interpreted in accordance with the laws of Western Australia. You and Shedhub agree to submit to the non-exclusive jurisdiction of the courts of Western Australia. If you choose to access the website from another location or jurisdiction, you do so at your own risk and are responsible for compliance with applicable local laws.